Privacy Policy

Introduction

judikis ("we", "us", "our", or "the Platform") operates the online casino and sports betting platform accessible atjudikis.cam. We are committed to protecting the privacy and security of the personal data belonging to all individuals who use our services ("you", "your", or "the User").

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by judikis. It covers what information we collect, the purposes for which we process it, the parties with whom we may share it, the measures we take to keep it secure, and the rights you hold as a data subject.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. This Privacy Policy applies to all Users of the judikis platform, including visitors who browse without registering an account.

Definitions

For the purposes of this Privacy Policy, the following definitions shall apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, financial details, and IP address.
• "Processing" means any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, storage, adaptation, retrieval, use, disclosure, or erasure.
• "Data Controller" means judikis, the entity that determines the purposes and means of processing personal data.
• "Data Processor" means any third party that processes personal data on behalf of judikis under a data processing agreement.
• "User" means any individual who accesses or uses the judikis platform, whether as a registered member or an unregistered visitor.
• "KYC" means Know Your Customer — the identity and age verification process required under our compliance obligations.
• "Cookies" means small text files placed on your device by our platform to store session information and enable certain functionality.
• "Sensitive Data" means a subset of personal data warranting heightened protection, including financial account details, identity document numbers, and biometric data used for verification.

Data We Collect

judikis collects personal data only to the extent necessary to provide our services securely and in compliance with our legal and regulatory obligations. The categories of personal data we collect are described below.

How We Collect Your Data

We collect personal data through the following methods:

Direct Collection

Data you provide directly to us when you:

• Register an account on the judikis platform, including submission of your name, email address, date of birth, and residential details.
• Complete our KYC verification process by uploading identity documents such as your Malaysian MyKad, Driver's Licence, or Passport, along with proof of residential address.
• Make a deposit or request a withdrawal using payment methods including Touch'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or RHB.
• Contact our customer support team via live chat, email, or any other support channel.
• Participate in promotions, surveys, or feedback programmes offered by judikis.

Automatic Collection

Data we collect automatically as you use the platform, including:

• Technical data such as your IP address, browser type, device identifiers, and operating system.
• Behavioural data such as pages visited, games played, session durations, and click patterns.
• Cookie data as described in Section 09 of this Privacy Policy.

Third-Party Sources

In certain circumstances, we may receive data about you from third parties, including:

• Payment processors and financial institutions confirming transaction statuses.
• Identity verification service providers assisting with KYC and AML screening.
• Fraud prevention and credit reference agencies where required for compliance purposes.

Data Processing

judikis processes your personal data for the following purposes. Each processing activity is underpinned by a lawful basis as described in Section 06 of this Privacy Policy.

• Account Management: To create, maintain, and administer your registered account on the judikis platform.
• Identity Verification: To conduct KYC checks confirming your identity, age (21+), and eligibility to use the platform in accordance with our compliance obligations.
• Payment Processing: To facilitate deposits and withdrawals through your chosen Malaysian payment method, including reconciliation, settlement, and fraud screening.
• Service Delivery: To provide access to our full range of games, sports betting markets, live dealer services, and promotional offers.
• Responsible Gambling: To monitor gaming activity for indicators of problem gambling, enforce deposit and loss limits, and administer self-exclusion requests.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain records of support interactions.
• Legal Compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and data protection laws.
• Marketing Communications: To send you promotional offers, bonus notifications, and relevant updates — strictly where you have opted in to receive such communications.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account compromise, money laundering, and abuse of promotional systems.
• Analytics & Platform Improvement: To analyse usage patterns and improve the performance, usability, and content of the judikis platform.

Legal Basis for Processing

judikis processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, payment processing, and service delivery — is carried out on the basis that it is necessary to fulfil our contractual obligations to you as a registered user.
• Legal Obligation: Certain processing activities, such as KYC verification, AML screening, and record-keeping, are required by applicable law and licensing conditions. We have no discretion to opt out of these activities.
• Legitimate Interests: Where processing is necessary for our legitimate business interests — such as fraud detection, security monitoring, and platform analytics — we ensure that those interests are balanced against your rights and do not override them.
• Consent: Where we process your data for marketing communications or non-essential cookies, we will only do so with your explicit, freely given, and withdrawable consent. You may withdraw consent at any time by updating your communication preferences or contacting our support team.

Data Sharing & Disclosure

judikis does not sell, rent, or trade your personal data to any third party for commercial gain. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers and Data Processors

We engage third-party service providers who process personal data on our behalf under written data processing agreements that bind them to confidentiality and data protection obligations equivalent to those described in this policy. These include:

• Payment processors and financial partners facilitating MYR transactions, including integrations with Touch 'n Go eWallet, DuitNow, FPX, and Malaysian banking institutions.
• Identity verification providers conducting KYC and AML screening.
• Cloud infrastructure and hosting providers responsible for storing platform data.
• Customer support software providers managing live chat and ticket systems.
• Analytics service providers helping us understand platform usage and improve our services.
• Game studio providers who may process limited technical data in connection with game delivery and outcome certification.

Legal and Regulatory Disclosure

We may disclose personal data to competent regulatory authorities, law enforcement agencies, or other governmental bodies where required by law, court order, or our licensing obligations. This includes disclosures required under applicable AML and CTF legislation.

Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets involving judikis, personal data may be transferred to the acquiring or successor entity, subject to the same data protection commitments described in this policy.

Data Retention

judikis retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations.

• Account Data: Retained for the duration of your active account plus minimum period of five (5) years following account closure, in line with our AML record-keeping obligations.
• KYC and Identity Documents: Retained for the minimum period required by applicable AML and licensing regulations, typically five (5) years from the date of verification or account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years to meet financial reporting and AML compliance requirements.
• Gaming Records: Retained for a minimum of three (3) years for dispute resolution, responsible gambling monitoring, and regulatory audit purposes.
• Marketing Data: Retained until you withdraw consent to receive marketing communications, at which point your data will be removed from active marketing lists within 30 days.
• Technical and Log Data: Typically retained for a rolling period of twelve (12) months for security monitoring and fraud detection purposes.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction methods. Anonymised data may be retained indefinitely for statistical and analytical purposes where it no longer identifies any individual.

Cookies & Tracking Technologies

The judikis platform uses cookies and similar tracking technologies to enhance your experience, maintain session state, and support our analytics and security functions. Below is an overview of the types of cookies we use.

Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as session management, authentication, and fraud prevention. These cookies cannot be disabled without affecting Platform functionality.

Performance and Analytics Cookies

These cookies collect anonymised information about how users interact with the Platform — including pages visited, features used, and session durations — to help us improve performance and usability. We use this data in aggregate and do not use it to identify individual users without consent.

Functional Cookies

These cookies remember your preferences and settings — such as language, preferred game categories, and notification preferences — to provide a more personalised experience on return visits.

Marketing Cookies

These cookies track your interaction with promotional content and are used to serve relevant bonus offers and marketing communications. Marketing cookies are only placed with your explicit consent and can be disabled at any time through your account settings.

Data Security

The security of your personal data is a priority for judikis. We implement a comprehensive set of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

• 256-Bit SSL Encryption: All data transmitted between your device and the judikis platform is encrypted using industry-standard TLS/SSL protocols, ensuring that your login credentials, financial information, and personal data cannot be intercepted in transit.
• Password Hashing: User passwords are never stored in plain text. We use robust cryptographic hashing algorithms with salting to protect stored credential data.
• Two-Factor Authentication (2FA): Additional account security is available via two-factor authentication, which we strongly encourage all registered users to enable.
• Access Controls: Personal data is accessible only to authorised judikis personnel on a strictly need-to-know basis, enforced through role-based access control systems.
• Real-Time Fraud Monitoring: Automated systems monitor account activity around the clock for indicators of fraud, unauthorised access, and suspicious behaviour patterns.
• Regular Security Audits: Our infrastructure undergoes regular penetration testing and security audits conducted by qualified independent security professionals.

Despite our comprehensive security measures, no system is entirely immune to risk. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users and the relevant supervisory authority in accordance with our legal obligations and within the timeframes required.

Your Rights as a Data Subject

As a User of the judikis platform, you hold a number of rights over your personal data. These rights are set out below. To exercise any of these rights, please contact our support team via live chat or email at [email protected].

We will respond to all data subject requests within a reasonable timeframe and at no cost to you, unless the request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or refuse the request with explanation.

Minors & Children

In the event that we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to:

• Suspend the relevant account pending investigation.
• Delete the personal data collected from the minor.
• Notify the appropriate authorities if required by applicable law.
• Implement additional controls to prevent re-registration by the same individual.

If you believe that a minor has accessed or registered on the judikis platform, please notify our support team immediately. We treat all such reports as high-priority and will act swiftly to protect the minor's safety and comply with applicable child protection obligations.

Cross-Border Data Transfers

judikis operates internationally, and your personal data may be transferred to, stored in, or processed by servers or service providers located outside of Malaysia. Whenever personal data is transferred across borders, judikis ensures that appropriate safeguards are in place to protect the data in a manner consistent with the protections described in this Privacy Policy.

Such safeguards may include, but are not limited to:

• Contractual clauses with recipient entities requiring them to protect personal data to standards equivalent to those applied by judikis.
• Transfer only to jurisdictions recognised as providing an adequate level of data protection.
• Binding corporate rules or equivalent internal frameworks where transfers occur within a corporate group.

By using the judikis platform, you acknowledge that your personal data may be transferred internationally as described in this section. If you have questions about the safeguards applicable to specific transfers, please contact our support team.

Policy Amendments

judikis reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. All amendments will be reflected in a revised version of this page, identified by an updated "Last Updated" date.

Where amendments are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you via on-platform notification or to the email address registered to your account at least 14 days before the changes take effect, where practicable.

Your continued use of the judikis platform following the publication of an amended Privacy Policy constitutes acceptance of the updated terms. We therefore encourage you to review this page periodically to remain informed of how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by judikis, please contact us through the following channels: